Shipping Policy

Thank you for choosing our services. We attach great importance to delivering products to our customers as soon as possible.

Please review the following shipping policy to understand how we handle the shipping and delivery of your orders.

  1. Free Global Shipping: We provide complimentary worldwide shipping on all orders. While the average delivery time for most destinations typically ranges from 7 to 15 days, please be aware that specific locations and unforeseen factors may influence delivery times. Rest assured, deliveries will not exceed 20 days at the latest.

  2. Order Processing and Shipment: All our products are stocked and readily available. After placing an order, we strive to ship it within 4 days. In most cases, we are able to process and dispatch orders much faster. However, there may be occasional delays of up to one week due to unforeseen circumstances. Rest assured, we will make every effort to minimize any potential delays and ensure timely delivery.

  3. Peak Seasons and Holidays: During peak periods such as new releases and holidays, we recommend allowing extra time for delivery. Once the package is handed over to the postal service, we cannot control its exact whereabouts. However, we provide a tracking number for your convenience. If you encounter any difficulties in tracking your shipment, please reach out to us, and we will gladly assist you in tracking its progress.

  4. International Shipping Restrictions: We strive to deliver to the majority of countries worldwide. However, please be aware that certain products may be restricted from being shipped to certain destinations due to local regulations and policies. We apologize for any inconvenience this may cause. We recommend checking your local import restrictions before placing an order to ensure compliance with the local laws and regulations.

  5. Warehouse Locations: We maintain warehouses in mainland China, the United States, Canada, Germany, France, the United Kingdom, Australia, Italy, and Poland. These strategically located warehouses enable us to efficiently process and ship orders to customers in these countries, resulting in faster delivery times.

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to provide you with excellent service and ensure a seamless shopping experience.

Note: This shipping policy is effective as of the current date and may be subject to updates and changes. Please refer to the latest version of our shipping policy for the most accurate and up-to-date information.